Applications are currently closed.
Our Volunteers
Volunteers have a core volunteering role of supporting callers on the Parent and Family Drug Support Line.
How you can help
Telephone Support
Speak to parents, significant others and other family members on the phone to listen to their stories, share practical coping strategies and discuss options with them.
Training is provided alongside ongoing support from professional staff.
Suitability
The role would not be suitable to those who:
- Have supported a child, significant other, sibling, or other family member who has experienced alcohol and/or other drug related challenges.
- Have had their own support for these issues (can be through our services) and have developed effective coping strategies.
- Feel comfortable in sharing their own story to others.
- Can be available for initial induction training and ongoing training and supervision throughout volunteering.
- Are likely to be available for 12+ months.
- Are comfortable using email and other technology such as Microsoft Teams, or willing to learn.
Support makes a difference
Parents and family members of people who use alcohol and/or other drugs say it’s like riding an emotional roller coaster – it can leave you feeling isolated and powerless. That’s why we recruit volunteers to help provide hope and support to families who are struggling.
Volunteers say they find their role extremely rewarding. Ongoing training and support are provided.
Page last updated25 February 2026
